IT Help Desk & Career Accelerator
Build Practical IT Support Skills in Six Weeks
Develop hands-on capability across support workflows, Windows, Active Directory, networking, remote support, and professional readiness.
What you will build
Entry-Level IT Support Capability
Designed for beginners, veterans, and career changers preparing for IT Support, Help Desk, and Service Desk opportunities.
Career support
Prepare to Explain What You Can Do
Career readiness includes personal branding, career positioning, LinkedIn optimization, resume development, interview preparation, networking strategy, and a Career Spotlight presentation.
Program FAQ
Do I need previous IT experience?
No prior IT role is required. A high school diploma or GED and basic computer literacy are required.
What equipment do I need?
You need reliable broadband internet and a capable computer for live instruction, coursework, and technical labs.
Are certification exams included?
Eligible graduates may qualify for one first-attempt CompTIA A+ certification voucher after meeting published requirements. Certification is optional, independently awarded, and not guaranteed.
Next cohort: November 2, 2026